They are not able to cope with everything and their delays and cancellations are atrocious and will get worse during the holidays. Southwest credit card cancelled, trips canceled, rage buying Puts. 3 am wake up after working on house stuff until midnight and flight is 5+ hours late. Direct flight to San Jose, going to end up driving all day and driving through Bay Area traffic at 5. Seriously **** southwest, they appear to have to way to handle stuff now and it will get worse for the holidays.
